Before the trip starts
If you cancel a reservation before the trip starts, your guest will be refunded in full, and you won’t receive a payout for that booking.
If you cancel after the trip has started, we’ll deduct the refund amount from your next payout (or payouts until the full amount is collected). You'll see this reflected as an adjustment on your transaction history.
Host cancellation penalties
Cancellations disrupt guests' plans and impact confidence in the Book Halal Homes community. Because of this, certain host cancellation penalties will also apply.